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Nationally Recognised Training

Diploma of Leadership and Management BSB50420

The Diploma of Leadership and Management is a nationally recognised qualification. This Learning Module Pathway is designed for new and aspiring leaders and managers in the Human Services sector. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Manage personal and professional development (BSBPEF501)
  • Manage people performance (BSBLDR522)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Develop critical thinking in others (BSBCRT511)
  • Manage meetings (BSBTWK503)
  • Lead difficult conversations (BSBCMM412)
  • Develop and use emotional intelligence (BSBPEF502)

Diploma of Leadership and Management BSB50420

<p>BSB50420 Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Learning Module Pathway</strong> is designed for new and aspiring leaders and managers in the

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Self paced
720 maximum days to complete

Diploma of Child, Youth and Family Intervention CHC50325 RPL program

The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced practitioners in the Children and Family sector. Learn More
Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50325.
  • Work effectively in child protection to support children, young people and families (CHCPRT028)
  • Analyse information for service planning and delivery (CHCDEV006)
  • Work with diverse people (CHCDIV001)
  • Implement trauma informed care (CHCMHS013)
  • Facilitate and monitor contact (CHCFAM005)
  • Work with people with mental health issues (CHCMHS001)
  • Build professional practice and sectoral expertise (CHCPRT030)
  • Assess co-existing needs (CHCCCS004)
  • Work effectively in trauma informed care (CHCMHS007)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Respond to client needs (CHCCCS016)
  • Maintain work health and safety (HLTWHS003)
  • Support people to improve relationships (CHCFAM003)
  • Undertake and implement planning with at-risk children and young people and their families (CHCPRT036)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Work with children and young people with complex trauma and attachment issues and needs (CHCPRT034)
  • Facilitate and review case management (CHCCSM017)

Diploma of Child, Youth and Family Intervention CHC50325 RPL program

<p>The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced

...
Self paced

Diploma of Community Services CHC52025 RPL program

The Diploma of Community Services is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced Human Services practitioners. Learn More
Assessments are made against units of competency from the Diploma of Community Services CHC52025.
  • Assess co-existing needs (CHCCCS004)
  • Work with diverse people (CHCDIV001)
  • Work with people with mental health issues (CHCMHS001)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Develop and lead community engagement strategies to enhance participation (CHCCDE026)
  • Provide advocacy and representation services (CHCADV002)
  • Facilitate the empowerment of people receiving support (CHCCCS038)
  • Work effectively in trauma informed care (CHCMHS007)
  • Analyse impacts of sociological factors on people in community work and services (CHCDEV005)
  • Implement trauma informed care (CHCMHS013)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Develop and implement service programs (CHCCCS007)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Manage legal and ethical compliance (CHCLEG003)
  • Develop and provide person-centred service responses (CHCDIS015)
  • Provide person-centred services to people with disability with complex needs (CHCDIS019)
  • Recognise and respond to crisis situations (CHCCCS019)
  • Maintain work health and safety (HLTWHS003)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Assess and promote social, emotional and physical wellbeing (CHCMHS011)
  • Analyse information for service planning and delivery (CHCDEV006)
  • Facilitate and review case management (CHCCSM017)

Diploma of Community Services CHC52025 RPL program

<p>The Diploma of Community Services is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced Human Services

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Self paced

Equipping You as Leader Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Develop advanced personal effectiveness skills, including self-awareness and emotional intelligence, to strategically manage and drive the personal, professional, and performance development of yourself and your team. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage personal and professional development (BSBPEF501)

Equipping You as Leader Skill Set

<p><strong>Are you ready to elevate your capacity to serve, lead, and connect?</strong> In the demanding, relational world of Human Services, <strong>Emotional Intelligence (EQ)</strong> is the

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If there isn't a class to suit you, please Join the waiting list.

Family Group Conferencing Skill Set

This nationally recognised Skill Set is recommended for experienced human services practitioners who want to build their specialist skills in Family Group Conferencing facilitation. Learn More
Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50325.
  • Plan and conduct group activities (CHCGRP002)
  • Work effectively in child protection to support children, young people and families (CHCPRT028)

Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

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Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

...

Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

...

Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

...

If there isn't a class to suit you, please Join the waiting list.

Leading and Influencing Workplace Relationships Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Master the essential leadership skills to build and manage highly effective workplace relationships while developing the influential communication and negotiation techniques required to lead discussions, drive consensus, and achieve strategic outcomes. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)

Leading and Influencing Workplace Relationships Skill Set

<p>Are you a leader, manager, or coordinator in the <strong>Human Services sector</strong> who needs to sharpen your skills to manage teams, navigate complexity, and communicate with impact? </p>

<p>

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If there isn't a class to suit you, please Join the waiting list.

Planning for Success and Continuous Improvement Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Develop and implement robust operational plans—including resource acquisition and performance monitoring which serve as the foundation to lead a culture of continuous improvement, to achieve your organisation's long-term objectives and ongoing excellence. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Facilitate continuous improvement (BSBSTR502)

Planning for Success and Continuous Improvement Skill Set

<p><strong>Transform your leadership from reactive to strategic.</strong> This engaging, 2-day workshop equips Human Services leaders with the essential skills to <strong>manage complex operations</

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If there isn't a class to suit you, please Join the waiting list.

Mastering Risk Management and Financial Leadership Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Master the critical management skills to effectively plan, implement, and monitor comprehensive business risk management strategies while ensuring adherence to financial compliance and regulatory requirements. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.

Mastering Risk Management and Financial Leadership Skill Set

<p>In the Human Services sector, fiscal responsibility and proactive risk mitigation are non-negotiable for sustainability and client safety. This targetted, two-day workshop is essential for leaders

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If there isn't a class to suit you, please Join the waiting list.

Cultivating a Critical Thinking and Customer-Focused Mindset Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Master the strategies to develop critical and creative thinking in others, empowering them to analyse information, solve complex problems, and design robust systems for managing superior organisational customer service. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop critical thinking in others (BSBCRT511)
  • Manage organisational customer service (BSBOPS505)

Cultivating a Critical Thinking and Customer-Focused Mindset Skill Set

<p>In the complex, ever-evolving Human Services sector, leaders need more than management skills—they need the ability to <strong>think critically</strong> and <strong>drive services around client

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If there isn't a class to suit you, please Join the waiting list.

Ensuring a Safe Workplace: From Policy to People Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Gain expertise in meeting legal obligations by establishing compliant WHS procedures and leading a culture of care through effective workplace debriefing and support. Learn to protect your team from both physical and psychological risk to maintain service continuity and staff retention. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)

Ensuring a Safe Workplace: From Policy to People Skill Set

<p>In the Human Services sector, <strong>safety and risk management</strong> are paramount to client trust, staff wellbeing, and legislative compliance. This essential two-day workshop equips leaders

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If there isn't a class to suit you, please Join the waiting list.

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