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Leadership

Diploma of Leadership and Management BSB50420

The Diploma of Leadership and Management is a nationally recognised qualification. This Learning Module Pathway is designed for new and aspiring leaders and managers in the Human Services sector. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Manage personal and professional development (BSBPEF501)
  • Manage people performance (BSBLDR522)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Develop critical thinking in others (BSBCRT511)
  • Manage meetings (BSBTWK503)
  • Lead difficult conversations (BSBCMM412)
  • Develop and use emotional intelligence (BSBPEF502)

Diploma of Leadership and Management BSB50420

<p>BSB50420 Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Learning Module Pathway</strong> is designed for new and aspiring leaders and managers in the

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Self paced
720 maximum days to complete

Diploma of Leadership and Management BSB50420 RPL program

The Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders in the Human Services sector. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)

Diploma of Leadership and Management BSB50420 RPL program

<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human

...
Self paced
Approximately 150 hours
365 maximum days to complete

Emotionally Intelligent Leadership

Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to... Learn More
$380 Limited GST free

Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

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$380 Limited GST free

Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...
$380 Limited GST free

Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...

If there isn't a class to suit you, please Join the waiting list.

Equipping You as Leader Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Develop advanced personal effectiveness skills, including self-awareness and emotional intelligence, to strategically manage and drive the personal, professional, and performance development of yourself and your team. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage personal and professional development (BSBPEF501)

Equipping You as Leader Skill Set

<p><strong>Are you ready to elevate your capacity to serve, lead, and connect?</strong> In the demanding, relational world of Human Services, <strong>Emotional Intelligence (EQ)</strong> is the

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If there isn't a class to suit you, please Join the waiting list.

Leading and Influencing Workplace Relationships Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Master the essential leadership skills to build and manage highly effective workplace relationships while developing the influential communication and negotiation techniques required to lead discussions, drive consensus, and achieve strategic outcomes. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)

Leading and Influencing Workplace Relationships Skill Set

<p>Are you a leader, manager, or coordinator in the <strong>Human Services sector</strong> who needs to sharpen your skills to manage teams, navigate complexity, and communicate with impact? </p>

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If there isn't a class to suit you, please Join the waiting list.

Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... Learn More
$700 Limited GST free

Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free

Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free

Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please Join the waiting list.

Planning for Success and Continuous Improvement Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Develop and implement robust operational plans—including resource acquisition and performance monitoring which serve as the foundation to lead a culture of continuous improvement, to achieve your organisation's long-term objectives and ongoing excellence. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Facilitate continuous improvement (BSBSTR502)

Planning for Success and Continuous Improvement Skill Set

<p><strong>Transform your leadership from reactive to strategic.</strong> This engaging, 2-day workshop equips Human Services leaders with the essential skills to <strong>manage complex operations</

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If there isn't a class to suit you, please Join the waiting list.

Mastering Risk Management and Financial Leadership Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Master the critical management skills to effectively plan, implement, and monitor comprehensive business risk management strategies while ensuring adherence to financial compliance and regulatory requirements. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.

Mastering Risk Management and Financial Leadership Skill Set

<p>In the Human Services sector, fiscal responsibility and proactive risk mitigation are non-negotiable for sustainability and client safety. This targetted, two-day workshop is essential for leaders

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If there isn't a class to suit you, please Join the waiting list.

Cultivating a Critical Thinking and Customer-Focused Mindset Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Master the strategies to develop critical and creative thinking in others, empowering them to analyse information, solve complex problems, and design robust systems for managing superior organisational customer service. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop critical thinking in others (BSBCRT511)
  • Manage organisational customer service (BSBOPS505)

Cultivating a Critical Thinking and Customer-Focused Mindset Skill Set

<p>In the complex, ever-evolving Human Services sector, leaders need more than management skills—they need the ability to <strong>think critically</strong> and <strong>drive services around client

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If there isn't a class to suit you, please Join the waiting list.

Ensuring a Safe Workplace: From Policy to People Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Gain expertise in meeting legal obligations by establishing compliant WHS procedures and leading a culture of care through effective workplace debriefing and support. Learn to protect your team from both physical and psychological risk to maintain service continuity and staff retention. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)

Ensuring a Safe Workplace: From Policy to People Skill Set

<p>In the Human Services sector, <strong>safety and risk management</strong> are paramount to client trust, staff wellbeing, and legislative compliance. This essential two-day workshop equips leaders

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If there isn't a class to suit you, please Join the waiting list.