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Client Relations

Applying a Trauma Informed Approach

Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and... Learn More
$380 Limited GST free

Applying a Trauma Informed Approach

<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems

...
Tue 8 Sep
Tue 8 Sep
Online course
Mo Tu We Th Fr Sa Su
View this class...
More about Applying a Trauma Informed Approach...

If there isn't a class to suit you, please Join the waiting list.

Safe Home Visiting

Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe... Learn More
$380 Limited GST free

Safe Home Visiting

<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home

...
Tue 8 Sep
Tue 8 Sep
Online course
Mo Tu We Th Fr Sa Su
View this class...
More about Safe Home Visiting...

If there isn't a class to suit you, please Join the waiting list.

Accidental Counsellor: 2 Day CCWT Workshop

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... Learn More

This course has no current classes. Please Join the waiting list.

Accidental Counsellor: 1 day

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... Learn More

This course has no current classes. Please Join the waiting list.

Loss and Grief Work: Practice Essentials

Working with loss, grief and change is an essential part of client work when supporting clients through challenging times. Grief support can be provided by most people who have had some basic loss and grief support training. This two-day training course will provide you with these essential skills and help you understand the importance of doing active grief work. You will be able to differentiate between the range of general loss experiences humans have to face in their lifetime to... Learn More

This course has no current classes. Please Join the waiting list.