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Step by Step Continuous Improvement Coaching

Are you a Step by Step Assessor who is seeking to strengthen their assessment practice? Or require ongoing external review of complex foster care, relative and kinship or guardianship assessments?  This continuous improvement coaching includes 3 comprehensive assessment reviews, each with written feedback and a 45 minute coaching session over a 12 month period.   On enrolment, you will complete an initial consultation and develop a coaching plan.    This coaching is suitable for... Learn More
$1,200 Limited GST free

Step by Step Continuous Improvement Coaching

<p>Are you a Step by Step Assessor who is seeking to strengthen their assessment practice? Or require ongoing external review of complex foster care, relative and kinship or guardianship assessments? 

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Self paced

Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

To be eligible to purchase this hard copy Relative and Kinship Carer Leaders Guide, you must have previously attended training on Shared Lives. This Leaders Guide includes detailed information on how to deliver Part One and Part Two of the training.  How to purchase this Leaders Guide and access all supporting documents, resources and templates: 1.        Enrol into this 'course' using a credit card (no additional training is required - you are just purchasing the Leaders Guide).... Learn More
$250 Limited GST free

Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

<p>To be eligible to purchase this hard copy <strong>Relative and Kinship Carer Leaders Guide,</strong> you must have previously attended training on Shared Lives.</p>

<p>This Leaders Guide includes

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Self paced

This leaders guide can only be purchased by assessors who have been trained to use the 2024 edition of Shared Lives.

If you need to complete the Familiarisation - use this link to enrol in the short self-paced online course: Shared Lives NSW 2024 Familiarisation.

If there isn't a class to suit you, please Join the waiting list.

Navigating Professional and Personal Boundaries in Community Services

Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands, professional boundaries can be blurred. Come and join us to explore physical, mental and emotional personal boundaries. You will also learn about people who don’t like hearing ‘no’ and try to manipulate you to say ‘yes’. When exploring boundaries in the workplace, you will look at clear... Learn More
$380 Limited GST free

Navigating Professional and Personal Boundaries in Community Services

<p>Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands,

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If there isn't a class to suit you, please Join the waiting list.

Leading High-Performing Teams Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Master the skills to build a resilient, client-focused team culture, while strategically managing staff development, providing feedback, and effectively addressing performance issues. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.

Leading High-Performing Teams Skill Set

<p><strong>Are you ready to move your team from good to great?</strong> This interactive two-day workshop is designed exclusively for Human Services leaders who want to master the art of building,

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If there isn't a class to suit you, please Join the waiting list.

Complex Trauma and Mental Health

The Adverse Childhood Experience study (ACE study) outlines the detrimental legacy left in the wake of complex childhood trauma. Yet, these early negative experiences do not need to define or determine one’s life and experience of Self. Understanding the impacts of complex trauma and the relationship with adult mental health symptoms is a key step in transforming this legacy. Understanding the impact of complex trauma on the brain (neurological structures and functions), psychology... Learn More
$700 Limited GST free

Complex Trauma and Mental Health

<p>The Adverse Childhood Experience study (ACE study) outlines the detrimental legacy left in the wake of complex childhood trauma. Yet, these early negative experiences do not need to define or

...

If there isn't a class to suit you, please Join the waiting list.

Tenancy Law for Non-Lawyers

Tenancy Law for Non-Lawyers is designed for community sector workers who may at times need to assist clients with tenancy issues. It is not intended for housing providers or landlord organisations. This 1-Day workshop delivered by the Tenants’ Union of NSW equips professionals with a working understanding of relevant tenancy legislation, dispute resolution mechanisms and strategies for helping clients who rent.  The workshop covers: Overview of the Residential Tenancies Act... Learn More
$390 Limited GST free

Tenancy Law for Non-Lawyers

<p>Tenancy Law for Non-Lawyers is designed for community sector workers who may at times need to assist clients with tenancy issues. It is not intended for housing providers or landlord organisations.

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If there isn't a class to suit you, please Join the waiting list.

Managing Aggressive and Violent Behaviour: 1 day

This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma support techniques and enable you to formulate and implement effective strategies for change to make your workplace safer for you and your clients. The workshop will cover: self-awareness and management skills, knowledge of causes (triggers) and types of violence, intervention skills,... Learn More
$380 Limited GST free

Managing Aggressive and Violent Behaviour: 1 day

<p>This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma

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If there isn't a class to suit you, please Join the waiting list.

New Managers and Coordinators

As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and... Learn More
$700 Limited GST free

New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...

If there isn't a class to suit you, please Join the waiting list.

Therapeutic Life Story Work

This introduction to Richard Rose's (2012) Therapeutic Life Story Work (TLSW) model of trauma recovery and healing (TLSW) will support professionals' understanding of the importance of a child knowing their story and how to engage in this process safely when working alongside traumatised children, young people and their families from both individual and community perspective. Attendees will explore the theoretical and evidence base behind using TLSW and how it supports best... Learn More
$400 Limited GST free

Therapeutic Life Story Work

<p>This introduction to Richard Rose's (2012) Therapeutic Life Story Work (TLSW) model of trauma recovery and healing (TLSW) will support professionals' understanding of the importance of a child

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If there isn't a class to suit you, please Join the waiting list.

Professional Supervision: How and Why?

When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation.... Learn More
$700 Limited GST free

Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...

If there isn't a class to suit you, please Join the waiting list.

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